Payment for office visits, procedures, and products is due in full, at the time services are rendered. Our staff is available to discuss our payment policy and your account at the time of the visit.
As we do not offer bill options or payment plans.
We accept Cash, Care Credit, and all major Credit/Debit Cards.
We do not accept Checks.
We reserve the right to impose a finance charge on all past due accounts. A billing fee of $5.00 will be added to the account balance upon the first statement being sent. For each additional monthly statement that is mailed out, a 1 ½ % finance charge will be imposed on all accounts.
If my account becomes past due, and I have not contacted the office with a payment arrangement, the account may be forwarded to an attorney for collection. I will then become responsible for reasonable attorney’s fees and court costs involved in the collection of past due accounts. Should this occur, I agree to pay all attorney or collection agency fees (not to exceed 40%), and all court costs incurred by Woodlake Animal Hospital.
I am aware that Woodlake Animal Hospital does not provide 24-hour medical/patient care and that the staffing hours are as follows:
Monday Through Friday 8am-5pm
Closed on Saturday and Sundays
Patients that are dropped off for treatment/surgeries are required to be picked up prior to the close of day. If a patient requires overnight treatment of monitoring, they must be transferred to a 24-hour veterinary facility by their owner.