Frequently Asked Questions

Choosing the right care for your pet often comes with questions, so we offer straightforward information about our services, what to expect during visits, and how our team supports pets and their people at every stage.

Appointments

What types of pets do you care for?

We see dogs and cats, along with select pocket pets for wellness visits and basic care.

Yes. We focus on gentle handling and low-stress visits, and we’re proud to be a Gold-Level Cat Friendly practice.

We do. In addition to traditional veterinary care, Dr. Jones offers integrative therapies such as acupuncture, chiropractic care, and Chinese herbal medicine.

Yes, we provide urgent care for established clients during regular business hours whenever possible.

Yes, when you refer a friend, both you and the new client receive a $25 Amazon gift card as our way of saying thank you.

Financing

Apply at carecredit.com or let our client care team assist you during your visit.

Yes, it’s widely accepted at many healthcare providers for people, too.

Definitely. CareCredit helps you handle both unexpected and scheduled expenses for you and your pet.

No, it’s a free comparison service, not an insurance provider.

Most plans reimburse you after you submit a claim, though some insurers offer direct pay options.

Enrolling while your pet is young and healthy often provides broader coverage and lower premiums.

Services

Most pets benefit from annual wellness exams, while puppies, kittens, and senior pets may need visits more frequently based on their health needs.

We provide wellness-focused care for select pocket pets, including routine exams, basic services like nail trims, and guidance on proper nutrition and habitat.

Bring any previous medical records, a recent stool sample, a list of current medications or supplements, and notes about any recent changes in your pet’s behavior, appetite, or activity level.

Absolutely. Even indoor pets can develop health issues that are best identified early through routine exams and screening.

Surgery may be recommended based on exam findings, diagnostic results, or changes in your pet’s comfort or behavior. Your veterinarian will explain why a procedure is advised and discuss all available options.

We make modern veterinary anesthesia as safe as possible by pairing it with proper screening and monitoring. We tailor anesthesia plans to each pet’s age, health status, and needs.

Recovery times vary depending on the procedure, but most pets return to normal activity within days to weeks. We provide clear guidance to support healing at home.

Pain management is a key part of our surgical care. We use appropriate medications and strategies to keep pets as comfortable as possible during recovery.

Most pets benefit from annual dental cleanings, though some may need them more frequently depending on breed, age, and oral health.

Yes. Anesthesia allows for thorough cleaning below the gumline and ensures your pet remains still, comfortable, and stress-free during the procedure.

Common signs include bad breath, red or bleeding gums, difficulty chewing, pawing at the mouth, or decreased appetite, but many pets show no obvious symptoms.

Yes. Untreated dental infections can contribute to problems affecting the heart, kidneys, and other organs.

Regular brushing, dental-friendly diets or treats, and routine veterinary exams all help support oral health between professional cleanings.

Yes. When performed by a trained veterinarian, acupuncture is very safe and is often used alongside traditional treatments.

Most pets feel little to no discomfort. Many relax during treatment and some even fall asleep.

The number of sessions varies depending on your pet’s condition and response to treatment. Some pets benefit quickly, while others require ongoing care.

In addition to acupuncture, Woodlake Animal Hospital offers chiropractic care and Chinese herbal therapy. These holistic treatments focus on supporting the whole pet, promoting natural healing, and improving overall wellness.

Absolutely. Acupuncture is most effective when used alongside modern diagnostics, medications, and other medical treatments when appropriate.